In my new job I’m currently learning to use a large information-rich business-critical system.
The known software bugs are not documented, I’m learning about them through other people and as I run into them. I could cry. It would be a lot easier if they ever do decide to fix them if they were already documented.
The system could also be made a lot more user friendly. Some of the theories of usability has obviously never reached its stately mass.
Some things can only be done in one way because the system talks to other companys software. But honestly I’d study and document it for free if I was let, so that they can fix that problem.
Its frustrating looking at it, I was trainined in updating legacy systems in college and I do understand why these systems don’t get updated till they have to be (cost, their are critical, it works somewhat so why fix it) but I am damn tempted to write the business case for why they should at least document it and rewrite parts of it to make it easier to update.
Maybe somewhere it is documented and somewhere they are doing this, but dear gods tell me so I can stop dispairing over it.
